The payments industry is going through a period of unprecedented change with new players disrupting traditional models and open source banking set to accelerate the industry’s transformation. The digitisation of payments together with shortcomings in banking services have opened the door to new FinTech players who know that the key to success is to put the customer – not the product – at the heart of their story. One only has to look to China where FinTechs have disintermediated the banks and become dominant players in payments to appreciate the risk to incumbents.
Our webinar will focus on these key questions for the industry:
- How can banks meet the needs of digital natives?
- How are the smart players harnessing data and analytics?
- How should incumbents be working with start-ups?
- How will open source banking change the game?
This new world will be highly competitive. Banks risk losing control of their customers as people gain the freedom to access financial services from many different sources. The forward-thinking banks know they have huge challenges ahead; they know they need to adapt their strategy to embrace the wider API economy; to work with the FinTechs and to offer a seamless and truly enhanced digital experience for their customers.
Director of Innovation
David G.W Birch is Director of Innovation at Consult Hyperion, the secure electronic transactions consultancy, and a Visiting Professor at the University of Surrey Business School. He is an internationally-recognised thought leader in digital identity and digital money; was named one of the global top 15 favourite sources of business information by Wired magazine and one of the top ten most influential voices in banking by Financial Brand; was found by PR Daily to be one of the top ten Twitter accounts followed by innovators, along with Bill Gates and Richard Branson; was ranked in the top three most influential people in London’s FinTech community by City A.M.; was listed by Hot Topics as one of the world’s top 100 most influential FinTech leaders and was rated Europe’s most influential commentator on emerging payments by Total Payments.
Head of FinTech
Jeff is the Head of FinTech and Partnerships at Capco, a leading global management and technology consulting firm helping clients to transform the future of finance. He sits on the FinTech Advisory Board for the City of London, and is the Chair of the FinTech Working Group as well as the China Working Group at Tech London Advocates, an unrivalled collection of tech leaders, experts and investors uniting to form the most influential independent, private sector group in London. Jeff advises a number of technology startups, is a mentor at several accelerator programmes such as Virgin Startup and Startupbootcamp, and sits on the Advisory Board of CodeFirst:Girls.
Centre For Blockchain Technologies at University College London
Diana is a global consultant and entrepreneur with expertise in emerging technologies, financial services and inclusive growth. She is an early proponent of digital currency and blockchain technology, working with and advising startups and stakeholders, and is Industry Advisor with University College London’s Centre for Blockchain Technologies.
Co-founder of Claro Partners, Aldo helps corporations and startups to navigate disruptive change. With Claro he provides business innovation and service design in the context of disruptive changes in society and business, such as the personal data economy, new models of ownership and value exchange networks. Aldo is a strategist with a strong analytical capability and business acumen, coupled with creativity and passion for understanding people. He understands what it takes to take an initiative through the organization to the marketplace. He focuses on working with leaders in industries affected by disruption, like telecoms, technology, financial services and media and with disruptive start-ups.