CEO at Labbrand
certain that I have a very different one.
starts with an idea from an entrepreneur. Personality, interests, and
environments bring to life ideas, leading to a project and the first version of
a brand, followed by ongoing cycles of brand innovations. Brands tend to be
perceived as intangible, but the whole process of branding is definitely
chemical, physical, and biological: even the slightest brand association is
supported in our brain by dozens of neuronal links and is constantly shaped and
reshaped by our experiences!
brands are also moved by forces that are yet to be fully understood and
summarized into their own Principia. It is fascinating to consider how emotions
or memories can activate brand messages; to explore the role of design and
colors in forming brand perceptions; to imagine these thresholds that we jump
over when forming a preference for a brand or considering a purchase; to admire
the power of the alchemy that enables loyalty to sustain over time.
Digitalization is changing our interaction modalities and adding a
supplementary layer to the system. The forces that shape brands' perceptions
today are the result of highly complex underlying systems including everything
from neuroscience, biology, psychology, and semiotics up to microeconomics and
behavioral sciences: understanding how branding works is an infinite field for
study and amazement.
much more tangible than many imagine, and that it is just a long journey
offered to us to undertake in order to better understand how it works. It also
makes us more responsible in our work, as we see branding first and foremost as
a deeply human activity. But we cannot operate at the chemical level for our
daily client request ' for that we need a more macroscopic view of branding. So
at Labbrand, we use some dimensions of brand equity: brand relevance, brand
differentiation, brand esteem, and brand knowledge are all used to describe how
well a brand functions at a certain point in time, how far it is has come since
its inception. It is a little like monitoring different dimensions of an object
(coordinates, temperature, weight), except that our brand dimensions are only
accessible through the effect on stakeholders to the brand'typically, but not
only, consumers'through their behaviors (Google searches, sales, etc.) or
responses to questionnaires.
practice branding, and unveil the principles of branding. Here are a few
observations about the growth of branding in China gleaned over the past
years. This book, celebrating the 10 years of our company, is an
excellent occasion to compile and share our experience.
Pragmatic and mercantile stage with low innovation. Brand awareness and
brand esteem are determinant.
continuity with the previous decade: the context is a fast growing China
economy, with companies looking inland and to lower tiers as a reservoir for
growth. It is the epitome of fully optimistic, worry-free China, where the
brands function as identifiers without the need of building in-depth
associations. It is a thriving nation gearing towards the Olympics. It is all
about being fast, present, loud, and obvious, tapping into the trend of
mainstream adoption ' even for the luxury brands characterized by the golden
age of the monogram. The consumers are distracted by novelty; very few have
built enough experience in dealing with brands in order to sacrifice
exploration. There is no brand loyalty. What matters is the ability to
monopolize the space, be it retail or advertising. It is still a quite
traditional branding age with TVC and magazine ads holding a predominant role,
not yet driven by the digital revolution that is about to come.
not translated into Chinese and seldom appearing in written form. Most of the
CEOs, GMs, and brand and marketing managers even question the need for a local
identity. The 'foreignness' defines a very clear premium and niche space.
Further adaptation in terms of relevance (beyond the notion of making a brand
available and well known) and differentiation appears to be premature and
unnecessary. Big winners are the biggest brands that tend to already get
recognition. Most consumers want not only to experience, but also to display
what they are experiencing; they do this with a recognizable badge known by
all, not just their peers. This is a time when Chinese consumers are very
confident in the future. They are unwilling to project themselves into a
company's brand heritage. They are satisfied by floating on the surface of
branding, and do not gain pride in being discerning and driven to
functional biscuits by Danone and a slimming tea for women by Lipton.
for other markets, partly consumer brands. They feel no pressure in their
consumer brand business that seems to be a nice asset, mostly handled through
wholesale to the gigantic China market place. We see the emergence of strong
FMCG brands like Wahaha, the strengthening of local automotive brands, the
growth of sport brands like Li-Ning that have the ambition to conquer the
world. These brands usually have very centralized decision-making capabilities
and immature bureaucratic formations. They are fast, and they benefit from the
local turf advantage, but they are neither process-oriented nor sustainable.
Some of them have original approaches to innovation, working with their value
chain partners to develop products and concept ideas (like Wahaha). It is one
of the early signs of the China-specific consumer goods innovation model.
pace: Beijing is moving rapidly ahead, propelled by the Olympics; Shanghai is
becoming a magnet for international media as they report on reviving the city's
past luster and making the most futuristic megalopolis of the 21st century;
Guangzhou and Shenzhen are raised to international recognition by the strong
manufacturing backbone of the Pearl delta regions. Shenzhen is a new city
attracting talents from all over China. All these cities are the crucible for a
new China lifestyle that blends influences from the West (American European)
and the East (Taiwan, Japan and Korea). Hollywood is in China via the DVD
stores, and Korean dramas are starting to fascinate China. It is the emergence
of successful bakery chains and coffee chains. Bread and coffee are becoming
part of the daily life of Shanghainese and to people in some parts of Beijing
and Guangzhou/ Shenzhen. It is the new signs of bourgeois life that replace or
complement the pajama street-walking and long nails of days gone by.
across the country, avid demand for new construction. Construction and
manufacturing companies experience record growth. B2B and real estate companies
are sophisticating their offerings in what has become the biggest market in the
world. China starts to uncover needs for brand innovations in the least
expected place. At that time and still for a few years, the most un-happening
industry for brand innovation is the luxury industry in China.
Brands become more innovative on product level. More ambitions for Chinese
brands. Start of the strengthening of brands, but on new projects and
opportunities, not at the core.
journey. China is no longer in the shadow, now benefiting from its status as a
growing superpower. The Olympic Games in Beijing put China on the global stage
and leave a lasting impression. The event has also created a platform for
branding, as the attention of an entire nation is centralized and focused
during the years surrounding the event. We see incredible branding campaigns
from Nike and Adidas carving out their brand territories in the Chinese market
as has seldom been done before (Maybe the 1984 Apple ad is the only comparable
event in the history of branding).
become the hope of the world to sustain the growth of the global economy.
Chinese travelers, the Chinese domestic market, Chinese manufacturing
development, and China's need for primary resources are a solace amid dropping
demand in most other regions.
evolution of branding in China. Now, the Chinese companies feel that their
destiny is no longer just to copy successful models, but to take the lead,
innovate, and push the boundaries. Internet brands are the first to capitalize
on this new mindset. Now, OEM are barely a reliable way to imagine sustainable
growth; instead, brands are pushing forward in the Chinese consumer market. At
first, things seem to be continuing as they were, but before long FMCG brands
start to meet a kind of invisible wall: they are no longer growing almost
automatically, and stocks are piling up. This triggers a stronger need for
developing brands that can sustain through relatively depressed times.
understanding the importance of the brand, resulting sometimes in epic fights
over trademark rights, like the battle over the trademark WangLaoJi.
caught national attention
years into the WTO, China is now becoming an increasingly competitive market in
almost every industry. We also see increasing demand for innovative product
concepts that will not only try to bring an existing concept to China, but also
adapt and transform it to make it more relevant, more different. This is often
happening at the product level more than at the brand level. We are looking for
innovation of the persona to create localized variants, but not yet a
revolution of the brand program for China. Some very emblematic projects for
Labbrand represent this trend'we work on developing product positioning through
flavors for industries including dairy, quick service restaurants, fruit juice,
and others. We also see a luxury brand Shang Xia created under Hermes Group
with what appears to be Chinese DNA, reviving Chinese traditional crafts into
finely designed fabrics, homeware and accessories. This is a very ambitious
move, very admirable and ahead of its time, as the Chinese consumer has yet to
revalorize their own craftsmanship tradition.
brands like Disney to foster a faster pace of development for their brands.
Marvel is a successful example of this with its multitude of branded
heroes. The digital space has become more and more innovative and starts
to play a much more important role than in most western economies, enabling the
development of more advanced services and creating higher expectations.
relevance of brands at the center again. It is no longer about fame and
mainstream, it is about making a difference, about surprising and delighting
the consumer. It is now a competitive era, but it is just the beginning of this
Strengthening of brand relevance and differentiation, first investments into
closer to traditional Chinese values, leaving Shanghai almost alone to
represent the cosmopolitism that it once tried to contest. Shanghai, further
propelled by the World Expo in 2010, continues to be the favorite destination
for multinationals, and becomes the regional hub for many companies. Shanghai
is more permissive to foreign influences and we see a tremendous change in the
city in these years. Shanghai now has 256 Starbucks and counting ' the 3rd most
of any city in the world, and compared to just 137 in Beijing. And this is not
just about coffee and bread. You can now see literally hundreds of Olive Oil
brands in supermarkets. The selection is huge. Specialized large scale
supermarkets like Ol?? are mushrooming in the city with an incredibly wide range
of brands for any category of packaged food. Guangzhou and Shenzhen are close
behind and Chengdu has started to modernize deeply as an influential center for
the West. Shanghai is a fascinating place in which to project the future of
China: a place of experimentation, a place where all global trends
are crossing. It a place of harmonious coexistence of different trends, such as
increasing body efficiency through vitamins and improving wellbeing through
nature-inspired products. These intersections are mediated by a growing variety
of consumers. Gaps are becoming bigger and bigger between younger consumers and
mid aged ones. More profound segmentation is taking place.
Chinese brands, with Chinese mobile brands rising to extreme success in India
and even worldwide (Huawei, ZTE, etc.). This is motivating for all Chinese
brands, even if a large majority of them just set out to be successful in their
domestic market. Global public relations, digital platforms, and social media
are now the type of activity that Chinese brands are engaging in consistently
and on a global scale. Chinese brands look for brand building help. It is part
of the China 5 year plan. There is no future in pure manufacturing; it is in
the state's best interest to develop strong brands that can maintain Chinese
economic growth. Added value and a brand mindset are the only way to go.
relevant, a change is in the air: this time it is not a tactical move but a
clear ambition to set a lasting direction. At Labbrand, we see increasing
demand for brand positioning work for already established brands. The tactical
moves previously used for some innovative products are now being embraced by
the core product ranges and industrialized as central strategy. For the fashion
industry, we see that entire collections are using China trends, fitting
totally changed. There is now an increasing number of affluent Chinese that can
buy imported products. Packaged food brands are increasingly ready to adapt
their products and translate their packaging rather than sticking on labels.
This change started just a few years back and we are currently in the middle of
situation. Chinese consumers know they are important and are not only expecting
to be impressed by the 'foreignness' but also to be embraced.
period also bears witness to the success of a few international players
including LinkedIn who successfully develops in China under a name designed by
Labbrand called <a href="http://www.labbrand.com/work/linkedin" target="_blank"'' . Local digital
brands like Tencent are credibly innovating for the world, and the fast-growing
WeChat is set to become an indispensable tool for operating within the mobile
faster and faster. We won't be surprised to witness an acceleration in the
transformation of the brands that surround us, with new brands developing in
almost all categories. We feel we have been privileged to be at the forefront
of this evolution and to have emerged in China in tandem with branding itself.
. We are excited to start the next decade and to continue to write this story.