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We’re always looking for exceptional people who want to make a difference.

VIP Relations Executive

Posted: 1 Nov 2018
Function: VIP Relations
Location: UK

Region: London
Country: United Kingdom
Advert posted until: 30 Nov 2018

The VIP Relations Executive will enjoy a highly varied and fast paced role, within KNect365’s industry leading Technology, Media and Telecoms portfolio.

An exciting combination of client development and operational delivery, the VIP Relations Executive primary responsibility will be acquiring and managing KNect365’s relationship with C Suite / senior executives who we invite to attend our TMT events.

Role Responsibilities:

  • Building sustainable long term, two way relationships with C suit execs from targeted companies, identified as potential VIP Clients
  • Communicating with past, current and new VIP’s over email, phone and in person to understand their business needs, and ensure they are engaging with KNect365 brands and secure attendance to events
  • Facilitating face-to-face introductions of VIP to exhibitors, sponsors, speakers or other identified targets, both pre-event and onsite
  • Planning, organising and delivering two “speed networking” sessions during the course of the event, each with up to 20 pre-agreed networking targets
  • Business partnering with KNect365 sales, research and marketing teams, to build up market/client knowledge and identify opportunities to cross sell further products or services
  • Maintaining KNect365 customer service standards, responding professionally and diligently to all customer requests
  • Attending TMT events around the world, cementing client relations and acting as a brand ambassador
  • Collecting as much contact information and maintaining accurate records to build a comprehensive database, understanding protecting procedural and legal (GDPR) implications
  • Fulfilling pre-show administrative work to maximise onsite efficiency

Role Requirements:

  • Educated to degree level or equivalent
  • Previous experience within a customer service, account management, event delivery would be preferred
  • Exceptional written and verbal communication skills
  • Natural proactivity and organisation skills
  • Highly motivated, enjoys targets, displays tenacity and enthusiasm